Until yesterday, my dealings with business banking has been the low point in my business life. The average length of a call to my high street business bank was around 45 minutes. Despite our size, we have no business banker. Nobody to email. Credit has been virtually impossible to obtain.
And then Covid strikes and – hey presto – I obtained a chunky business loan, paid within 36 hours, just by filling in an online form. Bingo.
Thanks to Covid, the homeless are now (mostly) housed. The railways have been nationalised. Hospitals have been built in a week. The Government is paying the wages of 8m people. Even business banking has been transformed.
When this time passes, we must remember that we can do almost anything; we always could. We just need the will.